I've had an AOL account since 1995, when I lived in Portland and the options were few. While I worked at beyond, I found myself doing a lot of work for our store on AOL so I ended up getting the account free. When I left A YEAR AGO I changed the billing back to myself. End of story, or so I thought.

In that year, I've been paying faithfully for the account but it turns out that beyond has too. On Tuesday, someone at beyond noticed my account still on their books and called AOL to shut it off. Nobody bothered to check, to see that I've been paying for it myself, they just cancelled my account. Countless hours on the phone with them yielded nothing but frustration, I'm ready to have a lawyer call and get my account turned back on for me.