6.28.2002

So I asked the experts at CCM how long I should expect my skates to last and got the following response:
"if you play 3-5 time a week they should last 2 or 3 seasons max if your a hard skater it\'s very good from a skates to last 2 or 3 seasons."

While it's great to have that information (guess I should be looking for some new skates in the next couple of months), the lack of professionalism astounds me. Now that I do technical support, I have a new respect for the effort involved in doing it right but also a respect for the customer, who deserves to be greeted, to be thanked for using the product and to get a coherent answer.

But that's just me.

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