VW sent me a nice letter yesterday telling me that my lease was about to expire and did I want to pick out a new VW? Which would be great except that in the summer of 2000 I spent far too much time getting a loan to pay off the car, then wrangling with VW about the payout amount, threatening legal action (good thing Mr. Dow-tay!, father of Liz, is a lawyer) and finally getting the fucking title from them. Imagine my great thrill when I saw this letter. I called this morning, evidently my account was never closed, hence the letter. Smooth, VW, real smooth.