I am NOT Tech Support
I headed back to the sports medicine doc this morning to see what's up with my shoulder and get a refill on the drugs she prescribed last fall. My pharmacy had many issues trying to fill it because the lameass insurance didn't like it, the doc's office never called the pharmacy back and when I called, their answering service told me that they don't take messages. Huh? What's the point, then?
I can also afford my part of the co-pay on the MRI that she ordered back then so I wanted to set that up, finally.
I was there 5 min early and was ushered into a room, where I waited for 20 minutes until the esteemed doctor made her way in. When I mentioned that I'm working and could now get the MRI, she asked where I work (a large, successful Internet-based company that I'll not name here) then proceeded to tell me about her troubles with email and Yahoo (where I do not work).
What I wanted to say: Look lady, your office fucked me out of pain killers and now that I've waited 20 minutes to talk to you, please beleive me when I say that I am NOT tech support and I am not paying you to troubleshoot your computer.
What I did say: Well, you should talk to Yahoo. Now, about my shoulder...
She rushed me in and out in a total of 5 minutes then handed me off to her assistant, who seemed shocked that I wouldn't have my original prescription for the MRI that was handed to me last November. I actually had the guts to say "One piece of paper from six months ago? You have got to be kidding. Please make a new copy for me."
I think I'll get the MRI, then find a doctor who's a little more focused on the patient. Through the whole process I felt like an afterthought. How lame is that?

